Acceptable Use Policy

Last updated: March 30, 2026

1. Purpose

This Acceptable Use Policy ("AUP") defines the rules and boundaries for using the Veruno.AI platform and its AI agents. It exists to protect our customers, our platform, and the broader community. This AUP is part of our Terms of Service.

2. Permitted Use

Veruno.AI is designed for legitimate business operations. You may use AI agents to:

  • Research and analyze business information
  • Generate reports, proposals, and business documents
  • Process and organize data
  • Draft communications and content
  • Assist with compliance reviews and audits
  • Support project management and planning
  • Any other lawful business purpose consistent with the Service's intended function

3. Prohibited Activities

You may not use the Service or its AI agents to:

3.1 Illegal Activities

  • Violate any applicable law, regulation, or legal right
  • Facilitate fraud, identity theft, or financial crimes
  • Launder money or finance illegal activities
  • Evade sanctions, export controls, or trade restrictions
  • Produce or distribute child sexual abuse material or any content that exploits minors

3.2 Harmful Content

  • Generate content that incites violence or hatred
  • Create disinformation, deepfakes, or deliberately misleading content
  • Produce content designed to harass, bully, or intimidate individuals
  • Generate spam, phishing content, or social engineering material
  • Create malware, exploit code, or tools for cyberattacks

3.3 Deceptive Practices

  • Represent AI-generated outputs as human-created work in contexts where disclosure is required (academic submissions, regulatory filings, sworn statements)
  • Use agents to impersonate real individuals without their consent
  • Create fake reviews, testimonials, or endorsements
  • Manipulate financial markets, elections, or public opinion through automated AI-generated content

3.4 Data and Privacy Violations

  • Process personal data in violation of GDPR, CCPA, or other applicable privacy laws
  • Submit protected health information (PHI) without proper safeguards and authorization
  • Use agents to collect, compile, or expose personal information about individuals without consent
  • Attempt to extract training data from the underlying AI models

3.5 Platform Abuse

  • Attempt to access other customers' data or agents
  • Circumvent usage limits, rate limits, or security controls
  • Reverse engineer, decompile, or extract the agent system prompts, orchestration logic, or tool implementations
  • Use the Service to build a competing product or to benchmark against competing products
  • Resell, sublicense, or provide access to the Service without authorization
  • Overload the Service through excessive automated requests or denial-of-service attacks

3.6 Professional Misrepresentation

  • Use healthcare agents to provide medical diagnoses or treatment recommendations to patients without licensed professional oversight
  • Use legal agents to provide legal advice to clients without licensed attorney review
  • Use financial agents to make investment recommendations without appropriate licensing and disclosures
  • Present agent outputs as professional certifications, audits, or legally binding assessments

4. Your Responsibilities

  • Review all outputs. AI agents are tools, not decision-makers. You must review, validate, and take responsibility for all agent outputs before acting on them or sharing them externally.
  • Protect sensitive data. Ensure that any data you submit to agents complies with applicable laws and that you have the right to process it.
  • Manage team access. You are responsible for the actions of team members you invite to your account.
  • Disclose AI use. Where required by law or professional standards, disclose that content was created with AI assistance.
  • Report issues. If you discover an agent producing harmful, inaccurate, or concerning outputs, report it to us at safety@veruno.ai.

5. Enforcement

Violations of this AUP may result in:

  • A warning with instructions to correct the behavior
  • Temporary suspension of your account or specific agents
  • Permanent termination of your account
  • Reporting to law enforcement if illegal activity is suspected

We will make reasonable efforts to notify you before taking enforcement action, except in cases involving imminent harm, legal requirements, or clear violations. You may appeal enforcement decisions by contacting legal@veruno.ai.

6. Reporting Violations

If you become aware of any misuse of the Service, please report it to safety@veruno.ai. Include as much detail as possible, including the nature of the violation and any relevant evidence. Reports are handled confidentially.

7. Changes to This Policy

We may update this AUP to address new risks, regulatory requirements, or product changes. Material changes will be communicated via email or through the Service. Your continued use constitutes acceptance.

8. Contact

Questions about this policy? Contact us at legal@veruno.ai.